Privacy Policy - SPHC

Effective Date: July 17th, 2024

Specialized Plumbing Heating and Cooling ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information.

1. Information We Collect

1.1 Personal Information

Contact Information: We collect your name, phone number, email address, and mailing address when you contact us for services, request a quote, or schedule an appointment.

Service Details: Information related to the plumbing, heating, and cooling services you require, including details about your property and specific needs.

1.2 Non-Personal Information

Technical Information: We may collect technical information such as your IP address, browser type, and operating system when you visit our website.

2. How We Use Your Information

2.1 To Provide Services

To contact you in response to your inquiries and requests.

To prepare and provide quotes for our services.

To schedule and confirm appointments.

2.2 For Communication

To send you updates, service reminders, and promotional materials, where you have consented to receive such communications.

2.3 To Improve Our Services

To analyze and improve our services, website, and customer service.

3. How We Share Your Information

3.1 With Service Providers

We may share your information with trusted third-party service providers who assist us in delivering our services. These providers are obligated to protect your information and use it solely for the purposes for which it was disclosed.

3.2 For Legal Reasons

We may disclose your information if required by law or in response to valid requests by public authorities.

4. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights and Choices

5.1 Access and Correction

You have the right to access and correct your personal information. To do so, please contact us at the details provided below.

5.2 Opt-Out

You may opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications or contacting us directly.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date at the top.